Returns & Exchanges

At Airhead, we stand behind our high-performance sports gear and offer a 30-day window for returns on all unused equipment in its original packaging. We want to ensure you have the right tools for your peak performance, so we make our exchange process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your gear to prevent damage during transit.

• 3.
  Ship the Gear

  Drop off your package at any authorized carrier location; please ensure all original tags and manuals are included inside the box.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned equipment, your refund or exchange will be processed within 5-7 business days to your original payment method.